National Do Not Call List (DNCL)

Identify prospects registered on the National Do Not Call List.

The National Do Not Call List (DNCL) was introduced in 2008 with the purpose of reducing unwanted telemarketing calls to those with phone numbers on the list. While there are a few exceptions, many telemarketing firms are required by law to comply with the DNCL, or face large financial penalties issued by the CRTC (up to $1,500 per violation for individuals and up to $15,000 per violation for businesses).

By removing prospects registered on the National DNCL your firm can become compliant with the DNCL and avoid potentially damaging financial penalties.

Matched records are flagged (not deleted) with an indicator placed in a new field added to your record. A summary report provides you with statistical data describing your results and a record layout defines field positioning and content.

For more information on the National DNCL, please visit our Canadian National Do Not Call List FAQ.

Please note: In order for Cleanlist to flag your records with those registered on the National DNCL, your organization is required by the CRTC to be both registered and subscribed to the National DNCL. After your are registered and subscribed we require your Registration Access Number, Subscription Access Number, and Download Key in order to process your file. Unfortunately, we cannot offer DNCL scrubbing without these numbers.

Delivery Options

Full-Service
Self-Service
API
Enterprise
YesNoNoYes

Benefits

  1. Comply with CRTC policy and avoid large CTRC-issued financial penalties.
  2. Improve response rates and reduce costs by not contacting non-responsive individuals.

Match Rates

20% - 40% Range.

Match Rate Factors

  • List quality and completeness

Related Services

Consider using our CMA Do Not Contact service to ensure you are not sending your direct mail communications to those who have indicated they wish not to receive them.

File Format Specification

*Please note that following our file format specifications is required only for our Self-Service products.

Please see our File Format Specification page for more information on required input and standard result fields.

The National Do Not Call List (DNCL) service also appends the following field:

Field Name
Length
Description
DNCFlag
1

DNCL Suppression Code

T = Do not Call

F = No match


View required input and standard result fields in our File Format Specifications.
Call us at 1-800-454-0223 Email us

Don't just listen to us. Here's what the Pros are saying about Cleanlist.
I especially appreciate when you are able to accommodate our last minute requests as I know you will always come through for us.
University of Toronto
Time and again, your team demonstrated great flexibility under rigid turnaround schedules without compromising the integrity of the data.
Experian Information Solutions
I have complete confidence in knowing that you will go the extra mile to solve the many technological problems that we stumble across during a project.
TD Bank Financial Group
Cleanlist is trusted by these companies